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FAQ
What settings should I print with?
Can I wash with water instead of IPA?
Yes, but only WARGAMER. DOLLMAKER should be cleaned with IPA. For WARGAMER the end result is the same: water is more manual but nicer to work with, IPA is less work but stinky. Either way, keep the total wash under 1 minute per piece and never wash in direct sunlight. Wastewater still contains resin, so don't pour it down the drain.
Why are my prints sticky?
Almost always because they're still wet. Wash briefly (under 1 minute), then dry until bone dry inside and out (below 40°C) before curing for about 5 minutes. Washing too long or in sunlight also leaves prints tacky. Still stuck? Get in touch.
What if I don't like the resin, or a print fails?
Our Awesome Prints Guarantee covers both. Not happy with your first bottle? We refund it, no justification needed. Had a print fail? Send a photo of the failure and the resin lost (on a scale or from your slicer) and we'll refund it or send a new bottle.
Where do you ship?
We ship from Poland to every EU country, plus Norway, Switzerland and Ukraine. In the UK, US, Canada, Australia or New Zealand? Please order from yesthats3dprinted.com instead. It's the same resin.
How long does delivery take, and what does it cost?
Shipping is free. Delivery takes 2–10 days depending on your country.
Will I get a tracking number?
Yes. Every order gets a tracking link by email once it ships.
Will I pay customs or VAT on delivery?
Not within the EU: prices include VAT and there are no customs. Not in Norway either: we're VOEC-registered, so Norwegian VAT is collected at checkout. Orders to Switzerland and Ukraine may be charged local import VAT or duties on delivery.
My bottle arrived damaged or leaking. What now?
Sorry about that! Send us a photo using the form above or at info@yesthats3dprinted.eu, and we'll send you a replacement.